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A washer that will not drain often has a blocked drain hose, a clogged pump filter, or a drain pump fault, and a single blocked filter can look like a pump failure. Check that the drain hose is not kinked, clean the pump filter if your model has one, and drain the tub before handling parts. If water stays in the tub after those checks, diagnosis should check the pump path, because running more cycles can leave water in the machine and on the floor.

Leaks often come from a door seal, a supply hose, a drain hose, or a pump connection, and leaked wash water is grey water that can damage floors and nearby rooms. Turn off the water supply if it is safe to do so, and do not run another cycle until the source is found. Diagnosis checks the seal and every hose connection, then tests the machine after repair, so a slow leak is not left to return on the next load.

Shaking and walking during spin often come from an unbalanced load, an unlevel machine, or worn suspension parts, and the problem gets worse with larger loads. Stop the cycle, redistribute the load, and check level first, because a single heavy load can stop a spin without a failed part. If shaking continues with a balanced load, diagnosis should check suspension movement, because worn rods can leave the tub uneven even when the load is balanced.

Tell us the brand, the model, the symptom, any error code on the display, the laundry room location, and your area or ZIP, because that detail confirms the fault path before a visit. Note whether the machine fills, drains, spins, leaks, or locks, and whether the fault happens on every cycle or only on one cycle. That information helps us check the right path first, and it helps us confirm availability for your area.